Warranty Program Design & Management
Fully managed warranty products for hardware, software, and integrated EV charging solutions.
Transform Your Warranty Program
Our fully managed warranty solutions protect your customers while strengthening your market position and reducing operational costs through data-driven insights.
Enhance Market Value
Differentiate your products with comprehensive warranty coverage that builds customer confidence.
Boost Customer Retention
Create lasting relationships through reliable warranty service and support.
Strengthen Brand Trust
Demonstrate commitment to quality and stand behind your products with robust warranty programs.
Comprehensive Warranty Solutions
End-to-end warranty management for every aspect of your EV infrastructure
Hardware Coverage
Complete protection for EV charging stations, connectors, power modules, and all physical components with customizable terms.
Software Protection
Coverage for charging management software, mobile applications, payment processing systems, and firmware updates.
Integrated Solutions
Holistic warranty packages that cover both hardware and software components as unified systems.
Advanced Analytics
Real-time dashboards and predictive analytics to identify failure patterns and reduce claim frequencies.
Claim Controls
Automated claim validation, fraud detection, and streamlined approval processes to minimize loss ratios.
Customer Portal
Self-service warranty registration, claim submission, and status tracking for enhanced customer experience.
Reduce Claims with Advanced Analytics
Predictive Intelligence
Leverage machine learning to identify potential failures before they occur, enabling proactive maintenance and reducing unexpected warranty claims.
- Failure pattern recognition
- Component lifecycle tracking
- Environmental impact analysis
Claim Controls
Sophisticated validation and fraud detection systems ensure legitimate claims are processed quickly while protecting against abuse and maintaining healthy loss ratios.
- Automated claim validation
- Fraud detection algorithms
- Real-time reporting dashboards
Typical Results
25-40%
Reduction in claim frequency
30-50%
Lower loss ratios
95%+
Customer satisfaction
Elevate Your Warranty Program
Partner with Phoenix to create warranty solutions that protect customers, enhance brand value, and drive profitability.