Privacy Policy

Effective Date: October 21, 2025

Phoenix Captive Solutions LLC ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit https://phoenixcaptive.com, make a purchase, or engage with our services.

1. Information We Collect

We may collect:

• Personal information: name, company name, email address, phone number, and billing details.
• Payment information: processed securely via Stripe, our payment processor. We do not store your credit card details.
• Technical information: IP address, browser type, device data, and cookies.
• Usage information: how you interact with our website and services.

2. How We Use Your Information

We use collected data to:

• Process payments, invoices, and service requests
• Provide warranty management and consulting services
• Communicate updates, offers, or support
• Improve website performance and user experience
• Comply with legal, regulatory, and tax obligations

3. Payment Processing

We use Stripe to process online transactions. Stripe collects and processes your payment information in accordance with its own Privacy Policy: https://stripe.com/privacy.

4. Data Retention

We retain your data only as long as necessary for legal, business, or operational purposes.

5. Data Security

We employ SSL encryption and secure servers to protect your personal information from unauthorized access or disclosure.

6. Sharing of Information

We may share information only with:

• Service providers (Stripe, hosting, analytics) under confidentiality agreements
• Regulatory or legal authorities if required by law

We never sell personal data to third parties.

7. Your Rights

You can request access, correction, or deletion of your personal data by contacting us at Rburton@phoenixcaptive.com.

8. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date.

9. Contact